Customer and Market Research

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3 Stories That Stick : Firearms, Fat Suits and Failing Forward

By Phillippe De Ridder, ...

General Motors takes a CUE from customers and takes a leap with NPD

As design consultant and a tech geek, it’s always exciting for me to see practical innovation in action—companies leveraging existing and emerging technologies with their own unique skills and cap...

Why is Listening to the Voice of Your Customer Harder than You Think?

It seems like nothing stirs a good debate in product development and innovation circles better than what role customers should play in figuring out what to ship. ...

The inverse growth of product development

Does our product development practices grow as our company grows from being a startup to a big market player? ...

Bonding with Customers: Insights from PDMA Global Conference

 A couple of talks from disparate companies at the PDMA Annual Global Conference on Product Innovation Management, one a long established innovative company (3M) and a new startup, Local Motors, ...

The River of NPD

I'll be following Lab A on Monday, "Product Development Navigation: Concept through Product Launch" and the analogies between launching and navigation intrigue me. The "navigation" header caused me to...

A Structured Methodology for Choosing Attributes and Levels in Conjoint Analysis

How do you strike a balance between capturing conjoint analysis attributes most relevant to and important in the product choices of customers, and those attributes important to R&D, engineering, a...

Detrimental Connotations in New Product Development - Marketing

The skills required to promote and sell current products have a small overlap with the skills required to develop new products. Detrimental connotations in New Product Development. ...

International Marketers, Don’t Forget the Low End of the Market

<!--StartFragment--> In product development we are typically working to provide more value, to add more features and functions to simplify the user experience and provide additional product value. ...

Technology vs. Consumer Benefits in NPD

Good product development requires a dose of technological magic and an understanding of how those innovations clearly translate into meaningful customer benefits. In most businesses, owing to their ...
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